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AI Infrastructure for D2C & E-Commerce

Five Anchor builds AI infrastructure for D2C and e-commerce businesses, combining hands-on D2C expertise with AI agents, automation, and intelligent integrations. We connect marketplaces, ERP, inventory, customer support, and commerce workflows into scalable systems.

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OUR 6-WEEK IMPLEMENTATION FRAMEWORK

Proven 4-Phase D2C Operations Implementation Framework

Every Five Anchor project follows our battle-tested implementation framework: audit, architecture, engineering, and zero-downtime production handover.

IMPLEMENTATION JOURNEY

6-Week Timeline

PHASE 01 • DISCOVERY & OPERATIONS AUDITWeek 1

Discovery & Operations Audit

Mapping manual bottlenecks, API endpoints, and ERP data flows.

Implementation Activities
Order lifecycle & multi-marketplace bottleneck analysis.
ERP, WMS, and marketplace API endpoint inspection.
Post-purchase ticket volume & COD verification audit.
Concrete Deliverables
Commerce Operations Audit Assessment Report
API & Middleware Architecture Blueprint
System Audit & Bottleneck Mapping
LIVE ARCHITECTURE
Shopify Plus & Amazon SP-API
ShopifyAmazon
Source Feeds
Manual CSV Uploads & Re-Keying
CSV ExportsSpreadsheets
3.8% Oversell Risk
NetSuite ERP / SAP / Odoo
NetSuiteOracle
Delayed Sync
INTEGRATION STACK:
Shopify GraphQLAmazon SP-APINetSuite SuiteTalkAWS CloudWatch
PHASE 02 • CONNECTED ECOSYSTEM ARCHITECTUREWeek 2

Connected Ecosystem Architecture

Designing two-way data pipelines, inventory locking, and AI agent flows.

Implementation Activities
Custom ERP & marketplace data schema mapping.
Sub-second Voice AI & WhatsApp customer agent flow design.
Real-time inventory locking & multi-warehouse routing rules.
Concrete Deliverables
System Architecture & Data Flow Specification
Voice AI & WhatsApp Interaction Flowcharts
Event-Driven Middleware Blueprint
LIVE ARCHITECTURE
Signed Ingestion Webhooks
Shopify WebhooksAmazon SP-API
HMAC Verified
Five Anchor Redis Atomic Engine
Redis DECRBYAWS Lambda
<450ms Latency
NetSuite & WMS Automated Bridge
SuiteTalk RESTSAP BAPI
Auto-Reconciled
INTEGRATION STACK:
Node.js / TypeScriptRedis Atomic DECRBYAWS EventBridgeWhatsApp API
PHASE 03 • WORKFLOW ENGINEERING & CUSTOMER OPSWeeks 3–5

Workflow Engineering & Customer Ops

Building integration bridges, zero-touch order sync, and Voice AI bots.

Implementation Activities
Marketplace & ERP API integration middleware development.
Sub-second Voice AI telephony & WhatsApp customer ops.
Automated COD order verification calls & tracking updates.
Concrete Deliverables
Connected Commerce Pipeline Codebase (100% Client-Owned)
Live Staging Build & Sandbox Demonstration
Autonomous Ops & Agent Build
LIVE ARCHITECTURE
Voice AI & WhatsApp Support Agents
Twilio VoiceWhatsApp Bot
24/7 Autonomous
Zero-Touch Order Routing Pipeline
Postal ScrubbingCOD Confirm
99.4% Reduction
Carrier API & 3PL Auto-Dispatch
FedExUPS
Instant Manifest
INTEGRATION STACK:
Next.jsAWS Lambda / SQSTwilio Voice APIStripe / Gorgias
PHASE 04 • PRODUCTION LAUNCH & CODE HANDOVERWeek 6

Production Launch & Code Handover

Zero-downtime deployment, team onboarding, and 100% code ownership.

Implementation Activities
Zero-downtime production deployment to your cloud environment.
Live order processing & inventory sync validation (99.9%+ target).
Operations team onboarding, runbooks, and SOP documentation.
Concrete Deliverables
Live Connected Commerce Ecosystem
100% Repository Transfer & Full Codebase Ownership
Production Verified & Transferred
LIVE ARCHITECTURE
10,000 req/sec Load & Concurrency Validated
k6 Load TestsDatadog
Zero-Downtime
100% Code Ownership & GitHub Transfer
GitHub OrgTypeScript
Transferred
Live Autonomous Commerce Ecosystem
Automated SyncVoice Ops
Enterprise Scaled
INTEGRATION STACK:
GitHub EnterpriseDatadog MonitoringTerraform IaCSentry Tracking
D2C & AI INFRASTRUCTURE AUDIT

Identify AI Automation Opportunities Across Your D2C Operations

Schedule a 30-minute AI infrastructure audit with our D2C and AI team. We'll identify operational bottlenecks across your commerce stack and map where AI agents, automation, and integrations can reduce manual work and improve efficiency.

Identify AI automation opportunities
ERP, Shopify & marketplace integration roadmap
AI voice, WhatsApp & customer support
Custom AI infrastructure roadmap
BOOK YOUR AI INFRASTRUCTURE AUDITNO OBLIGATION. PRACTICAL D2C & AI INFRASTRUCTURE ASSESSMENT.